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Diagnosis - Can EAM/CMMS help improve your maintenance operation?

Many organizations have installed an Enterprise Asset Management system or a Computerized Maintenance Management System. Few are fully happy with the results, and even fewer see them as the basis for making a real improvement in their maintenance operation. The numbers still show that only 30% meet their objectives.

What should these objectives be? Cost, quality, timeliness, reliability, equipment availability, production predictability, lower contractor costs, more uptime?????

The reasons for not meeting the objectives are many - insufficient training, wrong system, need better senior management buy-in, you have a project not a self-sustaining program - whatever…

The point is unless you understand the reasons why, you cannot define the fix. Without defining the fix, you cannot decide on priorities. And without setting the priorities, it won't happen.

So where do we start?

First define your objectives for the system and the department. Next find out where you really are in your use of the system. Identify the gaps between the two, and build a plan based on your priorities and budget. Finally put in a mechanism which tracks the progress you are making towards achieving the goals.

Sounds simple? Only if you've had the experience of doing it before. We have and would like to share that experience with you.